Research Outcomes

Peer-Reviewed Articles

Google Scholar

*corresponding author; **co-corresponding author; ***co-first authors

[22] Comprehensive issue identification for manufacturing data analytics implementation: Systematic literature review and case studies

 Sa-Eun Park***, Sang-Jae Lee***, Hyerim Bae, Ki-Hun Kim*, Eung-Jun Kang, Jae-Sung Kim, Yong-Min Park, Min-Ji Park

 Journal of Manufacturing Systems, Volume 82, pp. 42-59, 2025

[21] Contrastive loss with dynamic margin for rubber-recipe physical-property prediction

 Hanbyeol Park, Ki-Hun Kim, Kikun Park, Jaeeun Kwon, Eungjun Kang, Hyerim Bae*

Engineering Optimization, Vol. 57 , No. 4, pp. 1087–1110, 2025

[20] Evaluating Respiratory Muscle Strength in Sarcopenia Screening among Older Men in South Korea: A Retrospective Analysis 

 Tae Sung Park, Sa-Eun Park, Ki-Hun Kim, Sang Hun Kim, Myung Hun Jang, Myung-Jun Shin, Yun Kyung Jeon

 The World Journal of Men's Health, Vol. 42, pp. e77, 2024

[19] Derivation of Quality Management Factors for Naval-Weapon System Research and Development Stages

 Jeong-Guk Kwon, Dong-Hyeon Lee, Jun-Woo Kim, Kwan-Woo Lee, Ki-Hun Kim*

 Journal of Defense Quality Society, Vol. 6, No. 1, pp. 29-39, 2024

[18] Advancing Design Approaches through Data-Driven Techniques: Patient Community Journey Mapping Using Online Stories and Machine Learning

 Jiwon Jung***, Ki-Hun Kim***, Tess Peters, Dirk Snelders, Maaike Kleinsmann

 International Journal of Design, Vol. 17, No. 2, 2023

[17] Identification of the Critical Quality Factors for Continuance Intention of Mobile Disease Management Service: Case Study on a Thyroid Disease Management Service

 Yeonji Ha, Jonghyuk Lee, Kyubo Shin, Jae Hoon Moon, Ki-Hun Kim*

 Journal of the Korean Institute of Industrial Engineers, Vol. 49, No. 2, pp. 187-197,  2023

[16] Analysis of the COVID-19 pandemic-driven effect changes of quality factors on customer satisfaction in Korean police civil

 affairs service

 Seon-Kwan Yeo, Jong-Hyuk Lee, Won-Jun Choi, Ki-Hun Kim*

 Journal of Korean Society for Quality Management, Vol. 51, No. 1, pp. 67-78, 2023

[15] Dynamic digital twin: Diagnosis, treatment, prediction, and prevention of disease during the life course

 Skander Tahar Mulder, Amir-Houshang Omidvari, Anja J Rueten-Budde, Pei-Hua Huang, Ki-Hun Kim, Babette Bais, Melek Rousian, Rihan Hai, Can Akgun, Jeanine, Roeters van Lennep, Sten Willemsen, Peter R Rijnbeek, David MJ Tax, Marcel Reinders, Eric Boersma, Dimitris Rizopoulos, Valentijn Visch, Régine Steegers- unissen

 Journal of Medical Internet Research, Vol. 24, No. 9, pp. e35675, 2022

[14] Driving risk assessment using non-negative matrix factorization with driving behavior records

 Hyunwoo Seo, Jongkyung Shin, Ki-Hun Kim**, Chiehyeon Lim**, Jungcheol Bae

 IEEE Transactions on Intelligent Transportation Systems, Vol. 23, No. 11, pp. 20398-20412, 2022

[13] Ethical issues of digital twins for personalized health care service: preliminary mapping study

 Pei-hua Huang***, Ki-Hun Kim***, Maartje Schermer

 Journal of Medical Internet Research, Vol. 24, No. 1, pp. e33081, 2022

[12] Approach to derive golden paths based on machine sequence patterns in multistage manufacturing process

 Chang-Ho Lee, Dong-Hee Lee, Young-Mok Bae, Seung-Hyun Choi, Ki-Hun Kim, Kwang-Jae Kim

 Journal of Intelligent Manufacturing, Vol 33, pp. 167-183,  2022

[11] Association between thyroid function and heart rate monitored by wearable devices in patients with hypothyroidism

 Ki-Hun Kim, Juhui Lee, Chang Ho Ahn, Hyeong Won Yu, June Young Choi, Ho-Young Lee, Won Woo Lee, Jae Hoon Moon

 Endocrinology and Metabolism, Vol. 36, No. 5, pp. 1121-1130,  2021

[10] Data-driven approach to dual service failure monitoring from negative online reviews: managerial perspective

 Junegak Joung, Ki-Hun Kim, Kwangsoo Kim

 SAGE Open, Vol. 11, No. 1, 2021

[9] Missing-data handling methods for lifelogs-based wellness index estimation: comparative analysis with panel data

 Ki-Hun Kim*, Kwang-Jae Kim

 JMIR Medical Informatics, Vol. 8, No. 12, pp. e20579, 2020

[8] Identification of critical quality dimensions for continuance intention in mHealth services: Case study of onecare service

 Ki-Hun Kim, Kwang-Jae Kim, Dae-Ho Lee, Min-Geun Kim

 International Journal of Information Management, Vol. 46, pp. 187-197, 2019

[7] Multi-factor service design: identification and consideration of multiple factors of the service in its design process

 Chiehyeon Lim, Ki-Hun Kim, Min-Jun Kim, Kwang-Jae Kim

 Service Business, Vol. 13, pp. 51-74, 2019

[6] Customer process management: A framework for using customer-related data to create customer value

 Chiehyeon Lim, Min-Jun Kim, Ki-Hun Kim, Kwang-Jae Kim, Paul Maglio

 Journal of Service Management, Vol. 30, No. 1, pp. 105-131, 2018

[5] Development of a lifelogs-based daily wellness score to advance a smart wellness service

 Ki-Hun Kim, Kwang-Jae Kim, Chiehyeon Lim, Jun-Yeon Heo 

Service Science, Vol. 10, No. 4, pp. 408-422, 2018

[4] Development of service concepts that utilize health-related data: A case study with the National Health Insurance Service of South Korea

 Kwang-Jae Kim, Chiehyeon Lim, Ki-Hun Kim, Sung-Hong Kang, Heecheon You, Chi-Hyuck Jun, Soon-Ae Shin, Dong-Soo Choo, Jong-Hee Kim

 IISE Transactions on Healthcare Systems Engineering, Vol. 8, No. 4, pp. 237-249, 2018

[3] From data to value: A nine-factor framework for data-based value creation in information-intensive services

 Chiehyeon Lim, Ki-Hun Kim, Min-Jun Kim, Jun-Yeon Heo, Kwang-Jae Kim, Paul P Maglio

 International Journal of Information Management, Vol. 39, pp. 121-135, 2018

[2] Using data to advance service: managerial issues and theoretical implications from action research

 Chiehyeon Lim, Min-Jun Kim, Ki-Hun Kim, Kwang-Jae Kim, Paul P Maglio

 Journal of Service Theory and Practice, Vol. 28, No. 1, pp. 99-128, 2018

[1] Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop

 Ryeok-Hwan Kwon, Kwang-Jae Kim, Ki-Hun Kim, Yoo-Suk Hong, Bohyun Kim

 Journal of Retailing and Consumer Services, Vol. 26, pp. 32-40, 2015

Conference papers

[13] Designing for dynamic stability in an uncertain world: A media content study of the aviation industry

 Euiyoung Kim, Sara Beckman, Ki-Hun Kim, Sicco Santema

 Design Research Society, Bilbao, Spain, 25 June - 3 July, 2022

[12] Evaluation of User Experience using a Virtual Reality Model: A Case of FOLED Chevron Alignment Sign

 Do-Hyeon Ryu, Ki-Hun Kim, Min-Gi Kim, Kwang-Jae Kim, Min-Sun Kim, Jung-Min Yun, and Jeongsam Yang

 The 18th China-Korea Bilateral Symposium on Quality, Incheon, Korea, August 23–25, 2019 

[11] An Approach for Decomposing Multivariate Out-of-control Observations with Clustering Algorithm: A Case Study

 Young-Mok Bae, Ki-Hun Kim, Kwang-Jae Kim

 18th Asia Pacific Industrial Engineering and Management Systems, Yogyakarta, Indonesia, December 3–6, 2017 

[10] Identification of critical quality dimensions for continuance intention in mHealth services: Case study of Onecare service

 Ki-Hun Kim, Kwang-Jae Kim, Dae-Ho Lee, Min-Geun Kim

 International Research Symposium in Service Management (IRSSM-8), Seoul, Korea, August 1–5, 2017 

[9] A Case Study to Analyze Quality Attributes in an mHealth Service for College Students

 Ki-Hun Kim, Kwang-Jae Kim, Chiehyeon Lim, Jun-Yeon Heo, Dae-Ho Lee, Min-Geun Kim

 International Research Conference on Systems Engineering and Management Science 2017, Xian, China, April 21–22, 2017 

[8] System Informatics-based Services: A Conceptual Framework

 Kwang-Jae Kim, Chiehyeon Lim, Jun-Yeon Heo, Min-Jun Kim, Ki-Hun Kim, Chang-Ho Lee

 Asia Pacific Industrial Engineering & Management Systems Conference 2016, Taipei, Taiwan, December 8–10, 2016. 

[7] Toward smarter service systems through service-oriented data analytics

 Chiehyeon Lim, Paul P Maglio, Kwang-Jae Kim, Min-Jun Kim, Ki-Hun Kim

 IEEE 14th International Conference on Industrial Informatics (INDIN), Poitiers, France, July 18–21, 2016

[6] Data-driven Customer Process Management: A New Paradigm for Co-Creating Value with Customer Data

 Chiehyeon Lim, Paul P Maglio, Kwang-Jae Kim, Min-Jun Kim, Ki-Hun Kim

 SERVSIG 2016, Maastricht, Netherlands, June 17–19, 2016 

[5] Identification of Critical Health Behaviors in Health Behavior Support Services for College Students

 Ki-Hun Kim, Kyung-Jun Kim, Jae-Sang Park, Chi-Hyuck Jun, Kwang-Jae Kim, Byung-In Kim, Dae-Ho Lee, Min-Geun Kim

 International Research Conference on Systems Engineering and Management Science 2016, Beijing, China, April 1–2, 2016 

[4] System Informatics-based New Service Development: A Conceptual Framework

 Kwang-Jae Kim, Chiehyeon Lim, Jun-Yeon Heo, Min-Jun Kim, Ki-Hun Kim, Chang-Ho Lee

 Asia Pacific Industrial Engineering & Management Systems (APIMES) Conference 2015, Ho Chi Minh City, Vietnam, December 8–11, 2015 

[3] Systematic Identification of Process Parameters Related to a Quality Dimension for Information-Intensive Service: A Case  Study on IPTV Service

 Ki-Hun Kim, Chiehyeon Lim, Kwang-Jae Kim

 14th Korea-China Quality Symposium, Jeju, Korea, August 20–22, 2015 

[2] Designing a Service Process for Hypertension Patient Support

 Kwon, R, Chiehyeon Lim, Ki-Hun Kim, Kwang-Jae Kim, Kim, Y, and Kang, S 

 Asia Pacific Industrial Engineering & Management Systems Conference 2014, Jeju, Korea, October 12–15, 2014 

[1] Development of a Service Model for Hypertension Patient Management

 Kwang-Jae Kim, Ryeok-Hwan Kwon, Ki-Hun Kim, Sung-Hong Kang, Yeaeun Kim, Eunji Kim, Chi-Hyuck Jun, Junghye Lee, Wonji Lee

 Spring Research Conference on Systems Engineering and Management Science 2014, Shenzhen, China, May 16–17, 2014 

Patents

[6] "Recommender System Based on Driver Dispatching System", Korean Patent Application No. 10-2024-0062894 (Filing Date: May 14, 2024)

[5] "Bayesian Network Based Container Dwell-Time Prediction Method and Device", Korean Patent Application No. 10-2024-0034577 (Filing Date: March 12, 2024)

[4] "Respiratory Disease Risk Prediction System and Respiratory Disease Risk Prediction Method Based on Respiratory Muscle and Hand Grip Strength Data", Korean Patent Application No. 10-2023-0195164 (Filing Date: December 28, 2023)

[3] "Method and Apparatus for Predicting Recipe Property Reflecting Similarity Between Chemical Materials", US Patent Application No. 18/475,206 (Filing Date: September 27, 2023)

[2] "Method and Apparatus for Assessing Driving Risk", Korean Patent Application No. 10-2022-0134746 (Filing Date: December 19, 2022)

[1] "Method and Apparatus for Predicting Recipe Property Reflecting Similarity Between Chemical Materials", Korean Patent Application No. 10-2022-0134746 (Filing Date: October 19, 2022)